Reliability, measured
Generation speed and refund handling — measured from our live job database, not marketing claims. Measured period: the last 30 days as of October 27, 2026.
90th percentile: 5.7 min. Measured across all completed clips over the last 30 days, upload to delivery.
When a generation fails, its credit charge reverses automatically — no support ticket, no waiting.
Download promptly after generation; files are removed after a week.
One-time credit packs that never expire. Nothing renews, nothing to cancel.
How we measure
- Render time is measured from job submission (after your image finishes uploading) to the moment the finished MP4 is delivered from our storage.
- A run counts as failed when the upstream model returns no usable video — provider errors, timeouts, or stuck jobs. Prompt moderation blocks happen before any charge, so they are neither billed nor counted as failures.
- Numbers cover all six video models together. Per-model speeds are in the model comparison.
- We re-publish these figures as the site grows. This page exists to be checkable.
Change log: first published October 27, 2026.
The guarantee behind the numbers
AI video generation is probabilistic — no honest platform can promise every run succeeds. What we promise is the economics: you only pay for delivered videos. Failed runs reverse themselves, credits never expire, and there is no subscription to forget about.
15 free credits on sign-up · clips from 20 credits · no card required